Service Designer with experience shaping implementation-ready service strategies across public, non-profit and commercial contexts. Trained at the Royal College of Art, I specialise in translating complex stakeholder ecosystems into clear service propositions, operating frameworks, and pilot plans designed for scalable delivery.
I have led multi-stakeholder engagements, synthesised research into structured service models, and aligned cross-functional teams around measurable outcomes — balancing human insight with operational and strategic feasibility.
A systems-informed service model establishing an apolitical entry point into politics, widening access to womens' participation within the UK political landscape.
Service Design | User Research | Social Impact
A nationwide systems-alignment initiative establishing a shared vision for gender parity in UK politics, clarifying organisational roles and reducing duplication across a resource-constrained charity landscape.
User Research | Social Impact | Data Visualisation
Humanising Impact Measurement in Probation Services
A conversation-based monitoring framework embedding lived experience into probation reporting, balancing relational frontline insight with Ministry of Justice requirements.
Service Design | User Research | Monitoring & Evaluation
My World | Designing Play-Based STEM Products at Scale
An end-to-end product development initiative translating child-centred learning principles into manufacturable, commercially viable STEM kits launched across India and the US.
Product Design | User Research | Designing for Children
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